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Privacy Policy

We respect your privacy and aim to be clear about how information submitted through the Prism website is handled.

Last updated September 2026
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Information We Collect How We Use Information Information Sharing Data Security Data Retention Third-Party Services Your Choices Changes to This Policy Contact Us

This Privacy Policy explains how information may be collected, used and handled when you visit the Prism website or contact us through the website.

01

Information We Collect

Prism may collect information that you voluntarily provide when you interact with the website, request a demonstration, submit an enquiry or otherwise contact us.

Depending on how you use the website, this may include:

  • Your name and organisation name.
  • Your work email address and other contact information you choose to provide.
  • Your role, function or area of interest.
  • Information contained in an enquiry or message that you voluntarily submit.

We may also receive limited technical information associated with your visit, such as browser, device or website interaction information, depending on the services used to operate and secure the website.

02

How We Use Information

Information submitted through the website may be used to respond to your enquiry and to understand how Prism may be relevant to your organisation.

We may use submitted information to:

  • Respond to requests for information or demonstrations.
  • Communicate with you regarding your enquiry.
  • Understand your organisation's information intelligence requirements.
  • Improve the website, our communications and the way we present Prism.
  • Maintain the security and proper functioning of the website.

We do not use information submitted through a contact enquiry for purposes unrelated to the enquiry without an appropriate basis for doing so.

03

Information Sharing

We do not sell personal information submitted through the Prism website.

Information may be shared with service providers or other parties where reasonably necessary to operate the website, process enquiries, provide communications or maintain website security.

We may also disclose information where required by applicable law, regulation, legal process or a lawful request from an authorised authority.

04

Data Security

We take reasonable measures to protect information submitted through the website against unauthorised access, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.

05

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting applicable legal or regulatory requirements.

Retention periods may therefore vary depending on the nature of the information and the reason it was collected.

06

Third-Party Services

The Prism website may use third-party services to support website hosting, security, forms, communications, analytics or other website functionality.

Such services may process information in accordance with their own terms and privacy policies. Where applicable, we encourage you to review the privacy practices of those services.

07

Your Choices

You may choose not to provide personal information through the website. However, some information may be necessary for us to respond to an enquiry or provide a requested service.

If you have submitted information to us and would like to ask about its use, correction or deletion, you may contact us using the details provided below.

08

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the website, our practices or applicable requirements.

The updated version will be published on this page with the revised date shown at the top.

09

Contact Us

If you have questions about this Privacy Policy or how information submitted through the Prism website is handled, please contact us.

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